1. Acceptance of terms
By creating an account or using the Mind & Mend app or website (the "Service"), you agree to these Terms of Service. If you do not agree, please do not use the Service.
2. Not medical advice
Mind & Mend provides wellbeing tools and information for general purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment, and it is not a crisis or emergency service. Always seek the advice of a qualified health provider with any questions about a medical condition. In an emergency, contact your local emergency number.
3. Eligibility & accounts
You must be at least 16 years old to use the Service. You are responsible for keeping your login credentials secure and for activity under your account. Please provide accurate information and keep it up to date.
4. Acceptable use
You agree not to:
- Use the Service for any unlawful or harmful purpose.
- Harass, abuse, or harm other members of the community.
- Post content that is illegal, hateful, or violates others' rights.
- Attempt to disrupt, reverse-engineer, or gain unauthorised access to the Service.
5. Community guidelines
Our community is a supportive space. Content may be moderated, and we may remove posts or suspend accounts that breach these terms or our guidelines.
6. Therapists & bookings
Where the Service helps you find or book a therapist, those professionals are independent third parties. We are not responsible for the care they provide, and any professional relationship is between you and them.
7. Intellectual property
The Service, including its content, branding, and software, is owned by Mind & Mend and protected by law. You retain ownership of the content you create, and grant us a limited licence to host and display it as needed to operate the Service.
8. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee that it will be uninterrupted, error-free, or that it will meet a particular health outcome.
9. Limitation of liability
To the maximum extent permitted by law, Mind & Mend will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
10. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these terms.
11. Changes
We may update these terms from time to time. Continued use of the Service after changes take effect means you accept the updated terms.
12. Contact
Questions about these terms? Email support@mind-and-mend.com.