Delete from within the app
The quickest way to delete your account:
- Open Mind & Mend and go to Profile.
- Tap Settings, then Delete account.
- Confirm. Your account and associated data are scheduled for deletion.
Request deletion by email
Prefer to ask us directly? Email privacy@mind-and-mend.com from the address linked to your account with the subject "Delete my account". We may ask you to verify your identity to protect your data.
What gets deleted
- Your profile and login credentials.
- Mood check-ins, journal and positive-board entries, and exercise activity.
- Community posts and comments you created.
- Booking and triage information.
Timeline
Account deletion requests are processed within 30 days. Backups are purged on our regular backup rotation shortly afterwards.
What we may retain
We may keep limited information where required by law, to resolve disputes, or to prevent abuse. Any retained data is kept only as long as necessary and remains protected.
Questions
Need help? Contact privacy@mind-and-mend.com or visit our Support page.